FlowerManager Updates – August 2013

Hello! Here is the latest list of new features and enhancements for your FlowerManager site. Many of these features work together to give you added flexibility in how you can use your site.

Manual Contacts Groups

You can now create groups in Manual Contacts. This will allow you to place individual submissions or import lists into various groups rather than everything just being put in the Manual Contacts. You can also send emails to one or more individual Groups now instead of the entire Manual Contacts list.

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Teleflora RTI Direct Integration

The new interface has direct access to more fields and allows us to send orders that require much less cleanup, allowing you to enter through the order without having to retype the card message or addresses. It also hits your RTI system immediately without having to be processed through the Dove system. If for some reason your server is unavailable at the time of the order the site will automatically fall back to sending the order through Dove giving us a backup pipeline for sending the order. Big thanks to Chad Freytag and Walter Knoll for being beta testers. They have both said this new process makes it so much faster and easier to process orders that they were able to move some people from processing the orders to doing other tasks during the busy holiday.

If you are interested in using the new interface, and we suggest that everyone with RTI should be interested, please get your Firewall and FTP users setup (see below for more info) and then let me know you want to get setup. You will need to send me the IP address for your server and the FTP Username and Password so that we can verify connectivity from our servers. Then we’ll let you know once we have everything setup and you have the new option of “RTI Direct FTP” for Order Export Type in your admin. The you will need to go in and change over to that once you have RTI setup the way you want.

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